Our Services

Free community IT support for everyday tech challenges in Phuket.

All services are free — donations welcome but never required

How We Help

We guide you through fixing common tech issues
You learn and stay in control of your devices
For complex work, we'll recommend specialists
Everything remains free, always

Before contacting us: Have a clear description of your issue, device access if needed, error messages (screenshots help!), and your Phuket location ready.

Laptop & Phone Email & Cloud Data Backup POS Systems Website Help E-Menu / QR Menu

Laptop & Phone Troubleshooting

Slow device cleanup, app issues, updates, battery checks, and basic diagnostics.

What We Help With

Slow Device Cleanup

Remove junk files, manage startup programs, optimize performance.

App Issues & Updates

Troubleshoot apps, install updates, resolve compatibility problems.

Battery & Power Checks

Battery health analysis and power usage optimization.

General Diagnostics

Identify common hardware and software issues.

Devices We Support

Windows Laptops
MacBooks
Android Phones
iPhones & iPads

Note: We focus on software troubleshooting and guidance. Physical repairs or hardware replacement should be arranged with a repair shop.

Email, Accounts & Cloud

Gmail/Outlook setup, account recovery, Google Drive, iCloud, and syncing help.

Setup & Configuration

Email Account Setup

We'll guide you through creating and configuring Gmail, Outlook, and other email accounts on your devices.

Account Recovery

Help with password resets and account recovery processes.

Cloud Storage

Set up Google Drive, iCloud, Dropbox, and OneDrive.

Syncing Issues

Fix sync problems across devices and platforms.

Common Tasks

  • Setting up email on new phones
  • Recovering locked accounts
  • Managing storage space
  • Two-factor authentication setup

Important: We guide you through the setup process - you'll always maintain control of your accounts and passwords.

Data Backup & Recovery

Backup planning, cloud setup, photo/document transfer, and recovery attempts.

What We Help With

Backup Planning

We'll help you create a backup strategy and choose the right tools.

Cloud Backup Setup

Configure automatic backups to Google Drive, iCloud, or OneDrive.

Photo & Document Transfer

Transfer your important files to safe storage locations.

Simple File Recovery

Attempt to recover recently deleted or lost files when possible.

What You'll Need

  • USB drive or external hard drive
  • Cloud storage account (free options available)
  • Account access and passwords
  • Your device with administrator access

Important

We can't guarantee file recovery success. Data recovery depends on many factors beyond our control. Always maintain regular backups of your important files.

POS Guidance & Small Business Tech

Point-of-sale guidance, setup help, and recommendations for small businesses.

Guidance We Provide

POS System Recommendations

We'll help you choose the right point-of-sale system for your business type and budget.

Basic Configuration Help

Guide you through initial setup and basic configuration steps.

Menu & Inventory Basics

Help you understand how to add products and manage basic inventory.

Common Issue Troubleshooting

Help diagnose and resolve simple problems.

Popular POS Systems

  • Square POS
  • SumUp
  • Toast POS
  • Loyverse (Free)

Our approach: We provide recommendations and guided setup help. Full installation, ongoing support, and vendor-specific issues should be handled through the POS vendor or their certified partners.

Website & Hosting Support

Domain troubleshooting, hosting guidance, and small business website creation.

What We Help With

Domain Troubleshooting

Help you understand DNS, domain registration, and connection issues.

Hosting Guidance

Recommend hosting providers and help you understand your options.

Simple Website Setup

Guide you through setting up basic WordPress sites or using website builders like Wix or Squarespace.

Basic Plugin Help

Assist with installing and configuring common WordPress plugins.

Platform Guidance

  • WordPress basics
  • Wix & Squarespace
  • Google Sites
  • Simple online stores

Our Focus

We provide guided support for basic website setup and troubleshooting. For custom features, professional design, or complex development, we'll connect you with local web developers.

E-Menu / Digital Menu Services

Digital menu setup for restaurants, cafés, and hotels with QR code integration.

Setup Support

QR Code Menu Creation

We'll help you create digital menus with QR codes for contactless ordering.

Menu Design Help

Guide you through adding photos, prices, and descriptions.

Multi-language Support

Set up menus in Thai, English, and other languages.

Platform Recommendations

Advice on best E-menu platforms for your needs.

Perfect For

Hotels & Resorts
Restaurants & Cafés
Coffee shops
Food stalls
Bars & nightlife

Pro tip: QR menus are eco-friendly, easily updatable, and customers love the convenience — especially during peak seasons!

Note: We help with initial setup and teach you how to make updates. Ongoing menu content management remains your responsibility.

Out of Scope

To maintain focus and quality, we don't currently provide these services:

Wi-Fi / Network Setup
Router installation & configuration
Advanced Cybersecurity
Penetration testing, audits
Server Management
Linux/Windows server admin
CCTV Installation
Security camera systems
Custom Development
Full software/app development
Enterprise Support
Large-scale business IT

Need these services? We can refer you to trusted local specialists and professional IT companies in Phuket.

Ready to Get Help?

Send us a message describing your issue and we'll arrange a visit.

Message on Messenger